Last updated: 8/25/2026

By scheduling or using pet waste removal services from Plopkins (“Plopkins,” “we,” “us,” or “our”), you (“Customer,” “you,” or “your”) agree to the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

1. Information We Collect

When you sign up for or use our services, we may collect:

• Contact information: name, address, phone number, and email address
• Service details: yard size, number of pets, gate codes or access instructions, and service preferences
• Payment information: processed securely through our billing platform (Stripe). We do not directly store your full credit card number
• Communications: messages you send us by phone, text, or email, including photos you share (e.g., to report a missed spot)
• Website information: basic technical information such as browser type and pages visited, if our website uses analytics or cookies.

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide your service
• Bill you accurately and process payments
• Communicate with you, including on-the-way texts, service confirmations, and account updates (see our SMS consent terms in our Terms of Service)
• Improve our service and respond to questions or concerns
• With your permission, use photos/videos from service visits in our marketing materials, as described in our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate, such as our scheduling/billing platform and payment processor, solely to help us deliver and bill for your service
• Law enforcement or legal authorities, if required to do so by law, subpoena, or court order

We do not share your information with third parties for their own marketing purposes.

4. Data Retention

We retain your information for as long as you’re an active customer, and for a reasonable period afterward for recordkeeping, tax, and legal purposes. If you’d like your information deleted after you’re no longer a customer, contact us and we will do so except where we’re required to retain records by law (e.g., billing/tax records).

5. Your Choices

• You may opt out of text messages at any time by replying STOP
• You may request that photos/videos from your property not be used in marketing, as described in our Terms of Service
• You may ask us what information we have on file, or request corrections or deletion, by contacting us at hello@Plopkins.com.

6. A Note on Texas Privacy Law

The Texas Data Privacy and Security Act (TDPSA) includes an exemption for small businesses as defined by the U.S. Small Business Administration, which Plopkins currently qualifies as. That said, we do not sell personal data, sensitive or otherwise, regardless of this exemption.

7. Children’s Privacy

Our services are intended for adult customers. We do not knowingly collect personal information from children.

8. Security

We take reasonable steps to protect your information, but no method of storage or transmission is 100% secure. We encourage you to contact us right away if you believe your information has been compromised.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page with a revised “Last updated” date.

10. Contact Us

Questions about these Terms? Reach us at hello@Plopkins.com or 830-521-6960.