FAQs
What We Get Asked The Most
What exactly do you do?
We professionally remove dog waste from properties throughout the San Antonio and surounding area. We visit on a recurring schedule, thoroughly clean your property, and securely double bag the waste before placing it in your trash can.
Do you service my area?
We currently most areas inside and outside of 1604 from Sea World to Live Oak, and we are expanding every week. If you need service, just let us know and we will see how you can service you area. We’re always expanding!
How often do you provide service?
We currently offer weekly, bi-weekly, and monthly scheduled cleanings. Weekly service provides the cleanest yard and is the most popular option for most households. We also can do one time cleanings.
Do I need to be home?
No. As long as we have safe access to your yard, you do not need to be home while we perform your cleanup.
Will I know when you're on the way?
Yes. We send a text message when we are on the way, so you’ll know approximately when to expect us. If we need you to unlock a gate or have any questions while we’re en route, we’ll reach out then.
Can my dog stay outside?
We love all dogs, but all dogs don’t love us. We ask that you secure your dogs inside, or in a safe area while we service your property. If you need to have your dogs in the yard, please let us know and we will attempt to accomidate your needs.
Are you insured?
Yes. Plopkins is fully insured, giving you peace of mind every time we visit your property.
How does billing work?
Recurring service requires a debit or credit card on file for automatic payment. We’ll simply charge your card automatically on the 1st of each month, so there’s nothing you need to remember.
Can I request a specific day or time?
We schedule by route to keep our service efficient and pricing fair. This means we can commit to a general day of the week, but not an exact time window. You’ll get a text when we’re on our way.
Do you service HOA common areas, parks, or shared spaces?
Yes! Just reach out and let us know what you need.